Privacy Policy
Privacy Policy
Effective Date: 01/01/2025
The Saint Clair Collection is fully committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We collect personal and non-personal information through various channels, including when you:
Create an account or place an order
Subscribe to our newsletter or marketing communications
Contact our support team or engage with our content
The types of data we may collect include:
Personal Identifiable Information (PII): Name, email address, shipping/billing address, phone number, payment details (processed securely via third-party platforms)
Technical Information: IP address, browser type, device type, operating system, access times, and pages viewed
Behavioral Information: Interactions with our website, preferences, and engagement with marketing campaigns
2. How We Use Your Information
We use the data we collect for purposes including, but not limited to:
Processing and fulfilling orders
Providing customer support and responding to inquiries
Sending transactional and promotional emails (only with your consent)
Analyzing site usage to improve our products, services, and user experience
Ensuring website functionality, security, and fraud prevention
3. Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws, based on one or more of the following:
Your consent
Performance of a contract
Compliance with a legal obligation
Legitimate business interests
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping and logistics partners
Email marketing platforms
IT and security service providers
These parties are contractually obligated to protect your data and use it only for the services we request.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent at any time
Object to or restrict certain processing activities
Request a copy of your data in a portable format
To exercise your rights, please contact us at [email protected]
7. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, analyze traffic, and deliver targeted content. You may adjust your cookie settings through your browser or opt out of non-essential cookies via our Cookie Banner.
8. Data Security
We take data security seriously. Our website uses SSL encryption to protect sensitive information during transmission. Additionally, we implement administrative, technical, and physical safeguards to prevent unauthorized access or disclosure.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of our site after changes signifies acceptance.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
The Saint Clair Collection
Email: [email protected]